Resolve your doubts with SISARU

FAQ

What material are SISARU jewellery made of?

All our jewellery is made of the highest quality 316L stainless steel , coated with 18k gold using an innovative technique called PVD (Physical Vapor Deposition).

This plating method is 10 times more resistant than conventional gold or silver plating, making our pieces 100% waterproof.

Are SISARU jewellery hypoallergenic?

Yes, all of our pieces are made from high quality stainless steel and are 100% nickel free. This makes them safe for people with allergies or sensitive skin.

What are 100% waterproof jewellery like?

It's all down to our unique plating process. We use high-quality stainless steel and coat it with 18k gold using PVD technology, which is much more durable than traditional gold plating.

This more sustainable technique uses a vacuum coating process and creates an extremely durable finish, making our pieces virtually weatherproof.

How is the jewelry packaged?

Every SISARU order comes with an elegant branded presentation box, a pouch for each piece of jewelry, and 100% eco-friendly packaging made from recycled paper.

Is there a gift-ready package?

Is it a gift? We'll take care of everything.
Surprise that special person with a package ready to deliver.

The gift package includes:

  • A premium box with the jewel
  • A SISARU cotton bag to store and protect the piece
  • A SISARU tote bag, perfect for presenting the gift
  • Black wrapping paper
  • A personalized message to make the gift even more special.

Make giving as special as receiving it with SISARU.

How do I determine what size I need?

To find the correct size for your bracelets, earrings or necklaces, we invite you to consult our Size Guide . In it you will find a detailed table with the specific measurements for each type of jewelry, which will help you choose the perfect size for you. Simply click on the following link to access the complete guide: Sisaru Size Guide .

If you have any additional questions, please do not hesitate to contact us. We will be happy to help you.

How do I care for my SISARU jewelry?

Cleaning Tips:

Wash your jewelry only with water and a little mild soap.

Use a soft cloth to clean it (avoid abrasive tools).

Cleaning them regularly helps maintain their natural shine.


Storage Tips:

Each jewel comes with our Sisaru bag, ideal for protecting them.

Store parts separately to avoid scratches.

Any case with a soft interior is a great choice.

Make sure the jewelry is completely dry before storing it.